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About Us
Blue Healthcare Bank is a financial
services company designed to help participating Blue companies offer
their members state-of-the-art healthcare savings and payment options.
By facilitating members’ choice of high-quality, self-directed accounts,
Blue Healthcare Bank plays an important role in the Blues’ efforts
to engage consumers in their own healthcare management.Through Blue Healthcare Bank, participating Blue companies can offer members a range of consumer-driven health plans (CDHP), which combine high-deductible health plans (HDHPs) with personal savings accounts (PSAs) such as Health Savings Accounts (HSAs), Health Reimbursement Arrangements (HRAs) and Flexible Spending Accounts (FSAs).
The Value of Blue
For more than 75 years, the Blue brands have been America’s partners of choice for health insurance, thanks to the Blues’ commitment to their customers. With Blue Healthcare Bank, participating Blue companies now bring the same dependability and value to healthcare-related financial offerings. Blue Healthcare Bank helps members make the most of their health, money and time by giving them the resources they need to simplify healthcare financing decisions.
Benefits
Blue Healthcare Bank creates a platform for integrated offerings that exclusively benefit customers of participating Blue companies. This platform can:
- Deliver superior service through a fully-integrated, completely modular CDHP solution to meet the unique needs of Blue customers
- Achieve substantial cost-efficiencies by leveraging economies of scale
- Enable participating Blue companies to offer customers fully integrated health plans and PSAs
- Support seamless customer service, making it easier for members
to get answers to all their questions about their coverage and their
payment and savings options without leaving the Blue system
Simplified Administration
Blue Healthcare Bank helps make consumer-driven healthcare simple and successful for Blue customers. Consumers receive personal savings account information and tools, so they can spend less time on administrative tasks.
Dependable Service
Blue Healthcare Bank customer service and participating Blue companies work hand-in-hand to answer customers’ questions.
Flexible Choices
Blue Healthcare Bank provides enrollment, funding, payments, billing, reporting, investment options and more - with the flexibility to customize these choices to meet the administrative and financial needs of Blue customers.
Success starts at the top. The Blue Healthcare Bank team is second to none in healthcare-related financial services. Our team combines the experience of Blue Healthcare Bank management and the healthcare knowledge of the participating Blue companies with the industry-leading banking and financial services expertise of our service provider, Fiserv.
Fiserv has a 22-year record of success, with one and a half billion transactions processed annually and more than 13,000 financial services customers in 60 countries, supported by nearly 22,000 employees. They bring experience with more than 180 offerings. They serve as one of Blue Healthcare Bank service providers.
Blue Healthcare Bank management team has decades of experience in banking.
Al Pino, Chief Executive Officer, has more than 25 years experience in information technology, technology management, and financial services. Previously he was COO of First Security Information Technology at Wells Fargo.
Sue Larsen, Chief Administrative Officer, has 30 years experience in Human Resources, including 16 years as the Human Resource Manager for a large Fortune 500 financial institution.
Rebecca Sandberger, Chief Legal and Risk Officer, has 14 years experience in corporate finance.
We’ve used our experience to develop a process that ensures that Blue Healthcare Bank offerings meet the needs of participating Blue Cross and Blue Shield companies’ customers. Should you need help, we’ll be there for you every step of the way.
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